Refund Policy
Effective Date: Insert Date
We appreciate your trust in Wellness Trading Inc. and aim to ensure your satisfaction with every purchase. If you are unhappy with your order, please review our refund policy below:
- Eligibility: Refunds are available within 15 days of receipt. Items must be unused, in their original packaging, and in the same condition as when received.
- Non-Refundable Items: Digital products, gift cards, and certain promotional items are non-refundable.
- How to Request a Refund:
Contact us at yunkuiqiu6@gmail.com with your order number, reason for the return, and photos if applicable (e.g., damaged or defective items). - Return Process:
Once your request is approved, we will provide instructions for returning the product. You are responsible for return shipping costs unless the product is defective or incorrect. - Processing Time:
Refunds are processed within Insert number days after we receive and inspect the returned item. Refunds will be issued to your original payment method. - Exceptions:
Customized or personalized products are generally non-refundable unless defective.
For questions, please contact us at yunkuiqiu6@gmail.com.